Shipping & Returns

Shipping Domestic

Shipping of clothing items, official merchandise, and photo prints may take 5-10 business days to be fulfilled.

Shipping International

We have not begun to ship internationally just yet! But stay tuned for any changes.

Returns

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at twilliams@cosmophotla.com with details of the product and the defect. You can send the item you consider defective to:

5587 Velora Street

Baton Rouge, LA 70812

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at twilliams@cosmophotla.com .

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.